DECK Dynamic Case Management

When processes are unpredictable, your tasks need to be centralized around your case, not the process. Link information, documents, conversations and people together and let the work dynamically unfold with DECK Dynamic Case Management.

Reduce complexity and embrace the unpredictable nature of case management with an adaptable solution

Key Features in DECK Dynamic Case Management

Artifact Linking

When you are working on a case, multiple complex interactions between people, documents, reports, data and policies needs to take place simultaneously. Linking these artifacts that are relevant to the case is key. Contacts, documents, people, conversations and the underlying data are all linked together and always contextual.


Case files

In adaptive case management, the case file is king as each case requiring unique handling. Here, knowledge workers can make decisions on the consolidated information and request assistance from team members in order to effectively complete tasks to meet the end goal. From the case file, everything is unified to a centralized view, where the context to all the moving pieces can easily be referenced though the life of the case.


Initiate ad hoc processes

The nature of case management is that is unpredictable and often time complex.
The knowledge workers need the flexibility to decide the best next steps that are needed for the specific case, rather than following a predetermined workflow. With DECK Dynamic Case Management, the knowledge worker can do just that, initiate ad hoc workflows and tasks, while simultaneously working the process for the case.

Additional DECK Plugins


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Wish there was extra functionality within DECK DecisionWare in order to make it a complete solution for you? Tell us about it! We provide custom plugins for our customers all the time and it’s how we marry our product offering with our service offering of custom software development.

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About the Developers

DECK DecisionWare is built and maintained by Spieker Point Inc. in Edmonton, Alberta, Canada. In 2011 we started the development of DECK DecisionWare with the goal of providing extensive core functionality, without limitations to customization found with commercial-off-the-shelf products. Allowing our customers to get exactly what they need to excel in their market.

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